Appointment 

 

Please book or request your appointment on our "Book Online" page. A valid card is required for each client's profile and service deposit. Deposit is required to reserve booking. Failure to pay deposit will result in cancellation. Deposits are nonrefundable and your remaining balance will be due at the time of your service.  Please be sure to enter valid credentials (i.e. full name, phone number, card number, email, etc.). If your information is incorrect, your appointment will be denied or cancelled. After you complete booking, you will receive a confirmation email with details of your appointment. You will receive a second email that will be a reminder 24 hours before your appointment. 

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Sunday appointments are available by request only. A service fee of $25 will be applied to any appointment scheduled for Sunday. This does not go towards your service.

 

Spa is private and limited in space. Please do not bring any guests or children with you to your appointment unless they are being serviced. 

 

Tardiness & Cancellations

 

We respect our clients’ time and work diligently to keep our schedule running smoothly. We ask that clients arrive at their scheduled appointment time to ensure the full service experience.

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Clients arriving more than 10 minutes late may incur a $15 late fee. Arrival 15 minutes or more after the scheduled appointment time may require the service to be shortened, rescheduled, or cancelled in order to avoid disrupting other scheduled appointments. Deposits remain non-refundable.

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While we strive to remain on schedule, there may be rare occasions when a service runs longer than expected. If your appointment is delayed by more than 15 minutes due to circumstances within our control, you will have the option to:
• Proceed with the service as scheduled
• Reschedule your appointment at no additional cost
• Receive a small service enhancement or credit toward a future visit

 

Same day cancellations will be charged 50% of service price or forfeit paid deposit. Failure to arrive without notice will be considered a no show. No-call no-show will be charged 100% of service price or remainder of the service balance if deposit has been paid.  Repeated no-call, no-show will result in loss of future appointments.

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Cancellations are accepted by your confirmation email, phone or text.  Please do not send messages regarding appointments via Facebook, Instagram or Twitter as those platforms are not monitored 24 hours by a member of our team.

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Rescheduling  Policy

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We understand that schedules can change. Clients may reschedule their appointment up to 24 hours prior to their scheduled service time without penalty.

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Appointments rescheduled with less than 24 hours notice will be considered a late cancellation and will result in forfeiture of the deposit.

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Clients who need to reschedule must do so through their confirmation email, by phone, or by text. Appointment requests sent through social media will not be accepted for scheduling changes.

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Repeated last-minute cancellations or rescheduling may result in limitations on future booking privileges.

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Sickness & Health

 

If you have an open rash or legion on the body, you will be referred to see your doctor and your appointment will be rescheduled for a later date.

 

If you are sick or recently recovered from being sick, please let your Esthetician know.  This includes common cold, flu, fever, shingles, viral infections and UTIs.

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Etiquette

 

Please arrive at the appointed time for the best experience.

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We ask that you leave valuables (jewelry, laptop etc.) home or in your vehicle so they will not be damaged.

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Please do not take any photos of anything or anyone inside the spa without permission.

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No eating or drinking inside the spa unless you've been served refreshments from your Esthetician.

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Due to our intimate setting, be sure to keep voice level down.

 

Please be careful when in the spa and waiting lounge.  Any item that is broken on behalf of negligence by client will result in an invoice and repayment to recover damages.

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Be sure to shower before your appointment if you are coming right after the gym.

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Payments

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Remaining payments are due at the end of service. Visa, MasterCard, AMEX, Debit are all accepted. A 4% processing fee will be applied to card payments. Zelle is also accepted at no additional charge. For any cash or tip, please be sure to bring exact change. 

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Gratuities

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Gratuities are a matter of personal discretion. They should reflect your level of satisfaction with each service. Average gratuity is between 15%-20%.

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Allergies & Refunds

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Precise Beauty Bar uses professional-grade products and techniques designed to provide safe and effective results. However, individual sensitivities and allergic reactions may occur with cosmetic or skincare products, even if you have previously used similar products without issue.

 

Clients are responsible for informing their service provider of any known allergies, sensitivities, medications, or skin conditions prior to their appointment.

 

Precise Beauty Bar is not responsible for allergic reactions or sensitivities to products used during services. If a reaction occurs, clients should discontinue use of any recommended products and contact their primary care physician for medical guidance.

 

All services are non-refundable once performed, as professional time and products have already been used.

 

If you experience irritation or are not satisfied with your results, please notify us within 48 hours of your service so we can assess the situation and determine if an adjustment or corrective service is appropriate. Any concerns must be addressed within 5 days of the original appointment.

 

Your Comfort Level

 

If at any time during your treatment you are not completely comfortable and relaxed, whether it be the pressure of the massage, the draping during your treatment, the volume of the music, the room temperature or lighting, simply let your therapist know. This is your time and we are here to make sure your experience is everything it should be.

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Our Commitment

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We are strongly committed to customer service and providing an outstanding experience.  If you are not satisfied with your results, please notify us within 48 hours of your service so we can review your concerns.

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Adjustments must be scheduled within 5 days of the original service. Adjustments are intended to correct the original service and are not guaranteed to be identical to a full new service.

 

Requests made after 5 days will be treated as a new service and charged accordingly.

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Reminders

 

As a courtesy to our clients, Precise Beauty Bar offers appointment reminders through email 24 hours prior to your appointment.  We will collect your contact info at the time of booking your appointment and on your client intake form with your permission.